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TERMS

This website is operated by Urbanlane London. Throughout the site, the terms “we”, “us” and “our” refer to Urbanlane.co.uk. By accessing the website at https://urbanlane.co.uk/ , you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

ACCURACY

Urbanlane London is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

The materials appearing on Urbanlane London website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are 100% accurate, complete or current.We may make changes to the materials contained on its website at any time without notice. However, Urbanlane London does not make any commitment to update the materials.

PRODUCT DESCRIPTIONS

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. The actual colours you see will depend on your screen and we cannot guarantee that your screen's display of any colour will accurately reflect the colour of the product on delivery.

 All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ORDER ACCEPTANCE

Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us.

If we cannot supply you with the product or service you ordered, we will not process your order. We will inform you via email or call, if you have already paid for the product or service, refund you in full as soon as reasonably possible. Urbanlane London reserved the right to cancel your order in the case of but not limited to; unavailability of product, incorrectly listed price, or any other information. 

DELIVERY OF YOUR ORDER

 The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.

We will deliver to the home or office address indicated by you when you place an order.We cannot deliver to PO boxes. All deliveries must be signed for upon receipt. We will try at least twice to deliver your order at the address indicated by you.

We can entertain any changes to order provided if the order isn't dispatched yet. We will not be able to accept any order change requests once the order is dispatched.

MODIFICATIONS

Prices for our products are subject to change without notice.

Urbanlane London may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. 

COMPLAINTS PROCESS

We hope that you're pleased with any purchase you've made or the service you've received from J. and that you'll never have reason to complain - but if there's something you're not happy with, we'd like to put matters right, so please contact us straight away:

BY EMAIL

info@urbanlane.co.uk